Privacy Policy

Paulspollem is a premier athleisure brand owned and operated by Sangahtop, Inc. ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"), make a purchase, or interact with our services.

We operate this Site from the Republic of Korea, with fulfillment operations supported by partners in the United States. By accessing the Site, you acknowledge that your personal information will be processed in accordance with this policy and the laws of the jurisdictions in which we operate.

1. Information We Collect

We collect personal information that allows us to identify, contact, or locate you, as well as information related to your shopping behavior and device usage.

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• • Make a Purchase: Name, billing address, shipping address, email address, phone number, and payment information. (Payment information is processed via secure third-party payment gateways like Eximbay; we do not store full credit card numbers).
• • Create an Account: Username, password, purchase history, and wish lists.
• • Customer Support: Information provided when you contact us via email, chat, or WhatsApp regarding returns, exchanges, or product inquiries.
• • Marketing: Email address and phone number when you subscribe to our newsletter or SMS alerts.

1.2 Information Collected Automatically

When you visit the Site, we (and our service providers, such as Shopify) automatically collect certain information about your device and usage patterns:

• • Device Information: IP address, browser type, time zone, and unique device identifiers (e.g., MAC address).
• • Usage Data: Pages viewed, time spent on pages, links clicked, and the referral URL that led you to our Site.
• • Cookies and Pixels: We use cookies (small data files stored on your device) and pixels (electronic images) to track your cart contents, remember your login status, and facilitate interest-based advertising.

2. How We Use Your Information

We use your personal information for the following business purposes:

• • Order Fulfillment: To process payments, ship your order via our US warehouses, and send order confirmations and shipping updates.
• • Communication: To respond to your inquiries, handle returns (RMA), and provide customer support.
• • Marketing (with consent): To send you promotional emails, SMS messages, and newsletters about new collections. You may opt-out at any time.
• • Site Optimization: To analyze trends, detect fraud, and improve the user experience.
• • Legal Compliance: To comply with applicable laws, including tax obligations and lawful requests from government authorities.

3. Sharing and Disclosure

We do not sell your personal information for monetary value. However, under California law (CCPA), "sale" or "sharing" can be defined broadly to include sharing data with advertising networks for targeted advertising purposes. We share information with the following categories of third parties:

• • Service Providers:
  — E-commerce Platform: Shopify Inc.
  — Payment Processors: Eximbay, PayPal, etc.
  — Logistics & Fulfillment: Third-party logistics (3PL) providers located in the United States (e.g., OKR Logistics) to ensure rapid delivery.
• • Marketing Partners: Meta (Facebook/Instagram), Google, and TikTok for targeted advertising and analytics.
• • Legal Requirements: If required by law, subpoena, or legal process, or to protect the rights and safety of Sangahtop, Inc., our customers, or others.
• • Corporate Transactions: In the event of a merger, acquisition, or sale of assets, customer data may be transferred as a business asset.

4. International Data Transfers

Sangahtop, Inc. is headquartered in South Korea. Information we collect from you in the United States may be transferred to, stored, and processed in South Korea or other countries where our servers or service providers are located.

• • Safeguards: We implement appropriate technical and organizational measures to ensure your data is treated securely.
• • Consent: By using our services and providing your information, you acknowledge and consent to the transfer of your information to South Korea.

5. Your Rights and Choices

5.1 Rights for All Customers

• • Opt-Out of Marketing: You can unsubscribe from our emails via the "Unsubscribe" link in the footer of any message.
• • Cookie Management: You can modify your browser settings to decline cookies.

5.2 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights:

• • Right to Know: Request details about the data categories and specific pieces of information we hold.
• • Right to Delete: Request deletion of your personal information (subject to legal exceptions).
• • Right to Correct: Request correction of inaccurate personal information.
• • Right to Opt-Out: Click the "Do Not Sell or Share My Personal Information" link in our footer to opt-out of cross-context behavioral advertising.
• • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

5.3 Notice of Financial Incentive

We may offer financial incentives (e.g., discounts) in exchange for contact information. The value of your data is reasonably related to the value of the offer presented.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

• • Order Information: Retained for up to 7 years for tax/audit purposes.
• • Marketing Data: Retained until you unsubscribe or after 24 months of inactivity.

7. Security

We implement appropriate measures including SSL encryption, strict access controls at our Korean HQ and US partners, and reliance on Shopify’s PCI-DSS compliant infrastructure.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Contact Us

If you have questions about this Privacy Policy, please contact our Privacy Team: